Our 30-Day Money-Back Guarantee
Hey, it’s Rick Simnett, founder of Media Giant Hosting. We stand by our hosting, and we’re confident you’re going to love it. But if for some reason you don’t, we’ve got your back with a no-hassle, 30-day money-back guarantee.
How It Works
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You sign up, get set up, and start using your hosting.
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If you’re not 100% satisfied within the first 30 days, you can request a full refund.
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No hoops to jump through, no BS—just open a support ticket, and we’ll process your refund.
What’s Covered?
✅ Shared Hosting – Covered by our 30-day guarantee. If it’s not a fit, you get your money back.
✅ Managed WordPress Hosting – Also covered. If you don’t love the speed, security, and included premium plugins, we’ll refund you.
What’s Not Covered?
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Add-ons & extra services – Any third-party services or custom add-ons are non-refundable.
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Renewals – Refunds apply to new purchases only, not renewals.
How to Request a Refund
1. Log into your account at https://www.mediagianthosting.com/login.
2. Open a support ticket with the subject “Refund Request”.
3. Let us know why (optional, but we appreciate feedback to improve).
4. We’ll process your refund ASAP—no runaround.
No Hard Feelings
We get it—not every hosting company is the right fit for every person. If you decide to move on, we won’t guilt-trip you. But if you ever need hosting again, you’ll always be welcome back.
Questions?
If you’re unsure whether your service qualifies for a refund, reach out to support. We’ll help you out, no pressure.
At Media Giant Hosting, we do things differently—great hosting, no corporate BS, and a money-back guarantee to back it up.