Need Additional WordPress Help?
Hey, Rick Simnett here, the founder of both Media Giant Hosting and Media Giant Design. Hosting is just the start—I built these companies to help businesses succeed online. While Media Giant Hosting makes sure your site stays online and running fast, Media Giant Design is here when you need expert WordPress fixes, web design, creative services, and full-blown marketing solutions.
What Media Giant Hosting Supports (Hosting-Related Issues)
If your issue is related to your hosting environment, we’ve got you covered. This includes:
✅ Server Errors (500, 403, database connection issues, etc.)
✅ PHP configuration, memory limits, and execution time adjustments
✅ WordPress installation and migration assistance
✅ Caching & Performance Issues (NGINX Cache, WP Rocket for Managed WP)
✅ Security & Access Issues (SSL, IP lockouts, firewalls, backups)
✅ FTP and log troubleshooting
If your issue falls into these categories, contact our support team—we’re available 24/7!
What Media Giant Hosting Doesn’t Support (WordPress-Specific Issues)
Our hosting support is focused on keeping your site online and performing well—but when it comes to WordPress issues beyond hosting, that’s outside our scope. We don’t provide support for:
❌ Plugin conflicts, errors, or configuration
❌ Theme customization, styling, or layout issues
❌ Broken WordPress functionality or missing content
❌ SEO, marketing, or content strategy
❌ Custom PHP, CSS, JavaScript, or database modifications
❌ Education / Training
That’s where Media Giant Design comes in.
Get Expert Web & Marketing Support from Media Giant Design
I built Media Giant Design to give businesses everything they need to stand out, grow, and dominate online. If you need help beyond hosting, we’ve got a team of WordPress experts, marketers, and designers ready to assist. Here’s what we do:
Fixing broken WordPress sites
Resolving plugin conflicts
Theme customizations & design fixes
Speed & performance optimization
SEO & content marketing
Graphic design & branding
Video production & photography
Google Ads, Bing Ads & paid media campaigns
Social media marketing & strategy
Visit Media Giant Design to get expert WordPress and digital marketing support.
Need Hosting Support? We’re Here 24/7!
If you’re experiencing a hosting-related issue, reach out to Media Giant Hosting’s support team—we’re always ready to help. But if you need WordPress troubleshooting, website fixes, or a serious marketing strategy, Media Giant Design has you covered.
✅ Hosting issues? Contact our support team.
✅ WordPress & marketing needs? Get help from Media Giant Design.
I built these companies to help businesses like yours win online—whether that’s keeping your site online or making it a powerhouse. Let’s make it happen.